Shipping policy
At CASETEROID, every case is made to order to ensure exceptional quality and reduce waste. We begin crafting your order as soon as it’s placed.
Processing Time
Please allow 2–3 business days for order processing before shipment. This processing time is in addition to the shipping time selected at checkout.
Shipping Times
All orders are fully tracked from our facility to your doorstep. Shipping times are estimates and may vary based on destination and circumstances beyond our control (e.g., carrier delays, customs, weather).
United States & Canada
Standard: 5-10 business days after dispatch
Europe
Standard: 3–7 business days after dispatch
Asia-Pacific
Standard: 7–14 business days after dispatch
Rest of the World
Standard: 7–14 business days after dispatch
Shipping Rates
Free shipping is included for all orders worldwide.
Customs & Import Duties
Please note: customs fees, import taxes, or any additional charges are the responsibility of the recipient and may be applied by your country’s regulations.
Tracking
You’ll receive a confirmation email with tracking details once your order ships. Please allow 24–48 hours for tracking info to update after dispatch.
If you haven’t received your tracking link, or if you have questions about your shipment, feel free to contact us here.
Important Notes
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We do not ship to PO boxes or parcel locker addresses. Please use a physical delivery address when checking out.
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Shipping timeframes do not include weekends or holidays.
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Delivery delays of up to 10 business days may occur due to factors outside our control.